Last updated: December 2024

1. Information We Collect

We collect information you provide directly to us, such as when you contact us through our website, WhatsApp, or phone:

• Name and contact information
• Phone number and WhatsApp details
• Product inquiries and order information
• Communication preferences

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about products and services
• Provide customer support
• Send you product catalogs and pricing information
• Improve our products and services

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this privacy policy. We may share information with trusted service providers who assist us in operating our business, provided they agree to keep this information confidential.

4. WhatsApp Communication

When you contact us via WhatsApp, your messages are subject to WhatsApp's privacy policy. We use WhatsApp for business communications, product inquiries, and order processing. Your WhatsApp number and messages are kept confidential and used solely for business purposes.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

• Access your personal information
• Correct or update your information
• Request deletion of your information
• Opt-out of marketing communications

7. Contact Information

If you have any questions about this privacy policy or our practices, please contact us:

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "last updated" date.

9. Consent

By using our website and services, you consent to our privacy policy and agree to the collection and use of your information as described herein.